Frequently Asked Questions

Everything you need to know about your TransformHQ experience.

How do I determine my correct size?

We provide a comprehensive sizing guide on each product page. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping and handling fee.

How long does shipping typically take?

Standard shipping within the continental US typically takes 3-5 business days. International shipping varies by location but generally arrives within 7-14 business days.

Are your materials sustainably sourced?

At TransformHQ, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.

How should I care for my TransformHQ garments?

To maintain the quality of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are also printed on the internal garment labels.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.